cg444's Privacy Policy

Effective: 2026

1 Introduction

This Privacy Policy ("Policy") describes how the cg444 platform ("Platform", "Site", "we", "us") collects, processes, stores, and protects the personal information of its users ("you", "your").

cg444 is a trusted online gaming and betting platform in Bangladesh. We believe that protecting user privacy is not just a legal obligation — it is also our ethical responsibility. You should have control over your own information, and all our policies are built around that belief.

This policy applies to the website www.cg444.lat and all services operated under it. If you disagree with any part of this policy, please refrain from using our platform.

2 What Information We Collect

We collect different types of information in different situations. This information can be divided into two main categories:

2.1 Information You Provide Directly

• Name, date of birth, and contact details (email address and mobile number)
• Information provided during account registration
• Document information submitted for identity verification (KYC)
• Information related to deposit and withdrawal transactions (via bKash, Nagad, Rocket, or Upay)
• Information provided when contacting our support team
• Any information voluntarily submitted in surveys or forms

2.2 Automatically Collected Information

• IP address and device type
• Browser information and operating system details
• Logs of your activity on the site (page visits, click history, session duration)
• Information collected through cookies and similar tracking technologies
• General information about your geographic location (city or district level)
• Gaming activity and betting history

3 Purpose of Data Collection

cg444 uses your information only for specific, legitimate, and fair purposes. We never use your information for unnecessary or unrelated purposes.

• Account Management: Creating, verifying, and keeping your account secure
• Service Delivery: Running gaming, betting, and payment services smoothly
• Identity Verification: Confirming age and identity to prevent fraud and misuse
• Customer Support: Properly resolving your issues and inquiries
• Security: Detecting and preventing suspicious activity
• Legal Compliance: Adhering to applicable laws and regulations
• Service Improvement: Enhancing platform functionality and user experience
• Communication: Sending important updates, security alerts, and service-related notifications

4 Data Disclosure and Sharing Policy

cg444 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted technology and payment service providers to operate the platform. These partners may only access your information for the specific purpose of delivering their services, and they operate under strict confidentiality agreements.

4.2 Legal Requirements

Information may be disclosed to relevant authorities when required to comply with a court order, government directive, or legal obligation.

4.3 Fraud Prevention

Information may be shared with relevant authorities or agencies to prevent financial fraud, money laundering, or other illegal activities.

4.4 Business Restructuring

In the event of a merger, acquisition, or business restructuring, the new entity will be required to handle your information in accordance with the terms of this policy.

5 Cookie Policy

cg444 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security — these cannot be disabled
• Functionality Cookies: Used to remember your preferences and settings
• Analytics Cookies: Help monitor and improve site performance

You can control or disable most cookies through your browser settings. Please note that disabling essential cookies may prevent you from using certain features of the platform.

6 Data Storage and Security

cg444 has adopted industry-standard technical and organisational measures to protect your information.

6.1 Technical Safeguards

• SSL encryption — applied to all data transfers
• High-grade encryption technology for stored data
• Secure server environment and firewall protection
• Regular security audits and vulnerability testing
• Two-factor authentication (where applicable)

6.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after account closure, certain information may be retained for a defined period as required by applicable law, for legal, regulatory, or business reasons.

7 Your Rights

You have the following rights regarding your personal information, and cg444 respects those rights:

7.1 Right to Access

You have the right to know what information we hold about you. You may request this from us at any time, and we will provide the information within a reasonable period.

7.2 Right to Rectification

If any information we hold about you is incorrect, you may request a correction. We will verify the information appropriately and make the necessary corrections.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain certain information for legal, regulatory, or legitimate business reasons.

7.4 Right to Object to Processing

You may object to marketing communications at any time. In that case, we will no longer send you promotional messages.

To exercise any of the above rights, email [email protected]. Our support team is available 24/7 to assist you.

8 Privacy of Minors

cg444 is a platform intended only for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

Age verification is in place at the time of account registration. If we become aware that information has been collected from a minor, we will immediately delete that information and suspend the associated account.

9 International Data Transfers

Our servers and service infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that it remains protected in a manner consistent with this policy.

For international data transfers, we ensure industry-standard contractual arrangements and safeguards so that the security of your information is never compromised.

10 Payment Information Security

All financial transactions on cg444 are processed through bKash, Nagad, Rocket, or Upay. These mobile financial services process transactions using their own security technology.

Your payment PIN, password, or financial identity information is not stored on our servers. We only retain transaction records (amount, date, method), which are necessary for account history and dispute resolution.

11 Third-Party Links and Services

Our platform may include integrations with third-party service providers (game developers, payment gateways). These third parties have their own privacy policies, and we are not responsible for how they handle information.

We recommend that you read the privacy policy of any third-party service connected to our platform before using it.

12 Responsible Gaming and Data Use

cg444 believes in responsible gaming. We may use information about your gaming activity to identify potentially problematic playing patterns. This information is used for your own protection and to provide responsible gaming tools (such as setting limits or taking a temporary break).

To learn more about responsible gaming, visit our Responsible Gaming page.

13 Changes to This Policy

We may update this privacy policy in line with business needs, legal changes, or service improvements. For any significant changes, we will notify you by email or through a notice on the platform.

Continuing to use the platform after any changes means you have accepted the updated policy. We therefore recommend that you visit this page regularly.

14 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. cg444's support team is available 24/7 — in both Bengali and English.

This privacy policy took effect in 2026. For other terms and conditions related to using the cg444 platform, please visit our Terms and Conditions page.